Posts Tagged ‘call centre’

Recent simPRO Enterprise Development Highlights – March 2010

Tuesday, March 9th, 2010

simPRO as a SaaS product is constantly evolving to meet the demands of it’s massively growing client base. Due to needs of the growing number of companies choosing to implement simPRO to help them run their business more efficiently we are always coming across new and better ways to get the job done.

Here are some of the most recently development highlights:

CIS Management – UK Only

As part of HMRC’s attempts to control the taxation of the self-employed trades, CIS (Construction Industry Scheme) was introduced about 2 years ago as a means to collect tax from the primary contractor who withholds (usually) 20% of the labour component when they pay their subcontractors invoices.

As part of this months release of simPRO 10.5.0 there will be a full CIS integration giving complete control over invoice creation, amounts to withhold, reporting and calculating CIS payments due. Not to mention the most important thing – built in reminders that tell you when you need to complete your CIS paperwork and when to make your CIS payments to HMRC so you don’t get fined.

simPRO Enterprise will have full CIS integration making it suitable for both the prime contractor and subcontractor roles. simPRO Lite will have CIS integration only available for the subcontractor roles. This feature combined with the RCTI (recipient created tax invoice) feature means that you can now get into full control of your paperwork and the paperwork of your smaller (less organised) subcontractors.

It is designed to work for any business that gets caught up in the CIS system.

More details and screen shots will be released soon, but if you would like a copy of the scope of the CIS integration please let us know and we will be happy to forward you a copy and discuss how it will apply for your business.

(more…)


Recent Development Highlights

Monday, December 14th, 2009

simPRO is constantly evolving.  The simPRO philosophy is to continually improve the software so that it is the best available system on the market. Thanks to the growing number of companies choosing to implement simPRO to help them run their business more efficiently we are constantly developing  new and better ways to get the job done.

Some of the recent system developments include:

The Call Centre

simPRO now has a new add-on module called The Call Centre.  Licensed on a per seat basis, the call centre module enables high volumes of calls to be logged, scheduled and dispatched all from a single screen.  (more…)